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Policies & Procedures


Statement of Intent

This setting believes that the safety of the children and staff in our setting is of paramount importance.  We make every effort to keep our setting secure from intruders.


The aim of this policy is to inform practitioners and parent/carers of the procedures to take in the event of an intruder being identified on the premises.  All practitioners must be aware that is priority to maintain the safety of all children in their care as well as their own safety and to protect the settings environment and equipment.


An intruder is an individual in the setting who has not followed established visitor procedures and may or may not be a safety hazard to the setting.
Any member of staff who observes an individual in the setting who appears suspicious or out-of-place should either approach the individual (if safe to do so), ask for their name and purpose in the setting or should contact the manager or supervisor for assistance.
The person approaching the suspicious individual must determine if the person poses a safety hazard or just needs to be made aware of the settings visitor’s policy.
While determining the status of a visitor, every effort must be made to ensure the children in our care are safe, feeling secure and where possible, continuing to be engaged in their current activities.  If need be the children must be given reassurances as to their own and others safety and well being.


Visitor with legitimate business pass

Identify the person and determine their purpose or need for being in the setting.
Inform manager or supervisor that a visitor has arrived.
The manager or supervisor will invite the visitor to enter Buttercups Nursery School and ask them to sign their name and telephone number in the visitor’s book.

Intruder who poses a safety hazard

Politely greet the intruder, identify yourself and ask for the purpose of the visit to the setting.
Ask a colleague to observe your approach to the intruder.
Explain all visitors must report to the manager and escort the person to the manager.
Depending on the circumstances and the demeanour of the intruder, the manager will make every effort to call the police to report the incident.  If the intruder appears agitated or refuses to leave the building in a peaceful manner, endeavour to calm the person by talking in a low calm reassuring voice whilst also trying to gain the attention of another staff member to call the police.
If the police are called and the individual leaves or attempts to leave prior to the police arriving, do not physically restrain the person.  Contact the police to inform them that the individual has left the building, the direction and means of transport they used.
If the individual stays until the police arrive, inform the officers what has happened that lead to the individual being with you so that they can establish probable cause for arrest for trespassing.  Also verbally ask the subject not to return to the Nursery School whilst still in the presence of the police.
Log incident and actions as soon as possible
Alert community centre management
Contact the police as soon as possible to report incident.

Give operator all the information regarding location of the intruder, a physical and clothing description and the weapon(s) involved.
Advise the operator what you are doing to ensure the safety of the children and other staff members.
Remain on the line until the operator advises you to hang up.
Until the police arrive, monitor the location of the intruder.
When confronting an intruder, take another staff member with you.  Ask a third staff member who is not involved to contact the manager.  Determine who should initiate contact with the intruder and who will be the back-up person.  Both staff members should break contact and leave when it is safe to do so.  Attempt to direct the intruder to the office away from areas occupied by the children.  Use casual conversation or body language to calmly direct the situation.  If the intruder refuses to co-operate, do not escalate the situation.  If the intruder shows a weapon, assure him/her that it is not necessary for him/her to consider using the weapon.
Back away slowly and leave the area.
Both your hands should be up with your palms facing the intruder while slowly backing away.
Remain calm; do not attempt to disarm the person.
Review security immediately
Log incident and actions as soon as possible

Once the police arrive provide them with the following information

Location of intruder
Description of intruder
Any known weapons
Any statements made by the intruder
Be prepared to keep media, parents and other community members out of the setting.  The police will secure the building and contact the press officer at the national centre if you need help with a press statement
All other staff members and official visitors should remain in their designated areas with the children unless otherwise directed by the police, reassuring and engaging the children appropriately
Review security immediately
Log incident and actions as soon as possible

In any event there will be a thorough investigation of the incident, and a report will be made by all staff involved.  Ofsted and the settings parents will be informed of the incident and the subsequent investigations, with due regard to both data protection and confidentiality policies.

Prevention of an Intruder to the site

To help prevent an intruder gaining access to the site the following measures are taken:

The main door is locked and bolted from the inside.
To make your-self known as a visitor an intercom system is used.
Visitors to the setting are encouraged to make a pre-arranged appointment.
Visitor’s identification is checked and visitors are signed into and out of the setting.
The other setting, who share the community centre building have security measures in place to ensure an intruder cannot gain access.
CTV cameras are in place at the community centre. 

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